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How teams handle complaints, returns, and repairs — and what's new in Reklamator

Field notes from the companies doing it every day, plus the latest from the system: the workflows they built, the mistakes they fixed, and the features we ship.

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29 June 2026

What Is an RMA System and How Does an RMA Number Work

We explain what an RMA system is, how an RMA number works, and why automating returns and complaints has become the e-commerce standard.